资料：No matter how carefully you pick the members on your team,you may still end up with a negative em

由 考证宝 分享时间：2022-06-09 15:49:23 加入收藏

考试：

科目：（在线考试）

问题：

资料：No matter how carefully you pick the members on your team,you may still end up with a negative employee.These workers don’t necessarily fall into the category of “toxic,”but they’re just kind of a drag with their cynical, pessimistic worldview.If you ‘re dealing with a negative employee,here are 3 steps to take.FIND OUT WHYIf you decide to proceed in addressing the behavior,think about whether there have been behavior changes recently.Is the negativity a constant or has the behavior escalated?If the latter ,was there an event that led up to the change?Individuals in the workplace live multi-dimensional lives,and other non-workplace stresses may impact work productivity and mood.In an April 2016 report in the Journal of Managerial Psychology,a team of Toronto researchers found that employee who are cynical of their workplace may feel more positive if their managers are supportive.DISCUSS GOALSWhen discussing the situation with your negative employee,it is recommended to frame the discussion in the context of the Individual’s goals.”Tone policing” where you simply point out pessimistic commentary without addressing the root cause, rarely works and may just cause more resentment.Get to the root of the issue and find out if the employee needs additional training,perhaps in management or communication skills,to overcome a deficit.ADDRESS ISSUESA direct,solutions-oriented conversation with the employee can uncover problems or circumstances driving the behavior.If there are workplace issue that can be solved,consider doing so if it make sense.If there are personal issues that have caused an escalation in negative behavior,examine whether accommodations can be made to help the person while they’re going through such challenges.Some employees don’t have great interpersonal skills,and putting them in jobs where they are more focused on job-related tasks than on interactions with others can be an effective solution,too. According to paragraph two,what can result in the escalated negative behavior of an employee?
A：low income
B：Family stress
C：heavy workload
D：Unsatisfacation at the office environment

答案：

解析：

本题考查的是细节理解和同义转换。【关键词】paragraph two; what can result in;escalated negative behavior 【主题句】第2自然段Is the negativity a constant or has the behavior escalated? If the latter, was there an event that led up to the change? Individuals in the workplace live multi-dimensional lives, and other non-workplace stressors may impact work productivity and mood. 消极的情绪是不变的还是行为的升级？如果是后者，是否有一个事件导致了这种变化？工作场所的个人过着多维度的生活，而其他非工作场所的压力因素可能会影响工作效率和情绪。【解析】本题的问题是“根据第二自然段，什么会导致一个雇员升级的消极行为？”。选项A意为“低收入”；选项B意为“家庭压力”；选项C意为“工作量很大”；选项D意为“办公环境不满意”。根据主题句可知，非工作场所的压力会导致雇员升级的消极行为，故选B。